Please find below answers to some common questions:
Q - How do I find the cost of postage?
A - Add your desired products in the quantity you require into the cart and go to checkout. Before payment is required the postage costs will be displayed to the country you have selected in your address (for large postage costs, please see the next Q&A below)
Q - Why are my postage costs so high?
A - Postage is calculated inside the UK as single parcels up to 30kg, so postage is charged at the cost of your single parcel. Outside the UK, orders are calculated by the number of 2kg parcels required to send your whole order in separate parcels. It is often cheaper for large orders to send in one parcel by courier, so excess postage will be refunded once the order has been sent. For courier questions, please see the Q&A below
Q - Why can you not tell me the exact price for large orders via courier?
A - Courier prices fluctuate and change on a daily basis. We cannot set up accurate postage prices automatically, so we must calculate by the maximum it will cost to send your order. We do not want to profit through excess postage, so refund any excess after true costs are determined on sending